eYaksh Technologies Pvt. Ltd., Inc. ("eYaksh") welcomes you and asks you to review and agree to this Refund and cancellation policy before using the site. The eYaksh Network consists of (a) Web Sites, including eYaksh at www.eYaksh.com; and (b) services provided in collaboration with our partners.
YOU AGREE TO READ THIS Refund and cancellation policy AGREEMENT BEFORE USING THE eYaksh NETWORK. THESE TERMS ARE ENTERED INTO BY AND BETWEEN eYaksh AND YOU, AND YOU ACCEPT THEM BY: (a)USING AN eYaksh NETWORK WEB SITE IN ANY MANNER; AND/OR (b) ACKNOWLEDGING AGREEMENT WITH THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS AGREEMENT, DO NOT USE THE eYaksh NETWORK.
1. DESCRIPTION OF SERVICE. eYaksh offers certain services to you on the eYaksh Network, including recommendations, through its network of products which may be
accessed through any various medium or device now known or hereafter developed (the "Service").
Optilive is one of our products through which we provide location based services to our customers. Other ways may include, but not limited to bundling the services in the form of partnering anc collaboarating with various businesses and service providers.
You also understand and agree that the Service may include advertisements and that these advertisements are necessary for eYaksh to provide the Service. eYaksh reserves the right to refuse Service to any user.
Return and Refund Policy
Our Return and Refund Policy was last updated 7th July 2022
Thank you for availing location based services, powered by Optilive
If, for any reason, You are not completely satisfied with t We invhe service, and have made advance payments, please review our policy on refunds and returns.
The following terms are applicable for any products/services that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
"Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to eYaksh Technologies Pvt. Ltd.
"Goods" refers to the items offered for sale on the Service.
"Orders" means a request by You to purchase Goods from Us.
"Service" refers to the services offered by Website/App.
"Website" refers to https://eyaksh.com_, OR, https://*.optilive.in/ accessible from our Optilive mobile app
"You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
We will reimburse You no later than 14 days from the day on which We receive the cancellation request. The amount of the refund will be calcualated after deducting any usage (prorata based) till the date of cancellation request. We will use the same means of payment as You used for the Order, or any alternative mode mutually agreed upon. You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods/Services to be eligible for a return, please make sure that:
We reserve the right to refuse returns of any Goods/Services that does not meet the above return conditions in our sole discretion.
Ship and Delivery policyOptilive services delivery is the provisioning and enablement of the B2B field services. It consists of 2 components:
Order Summary/Checkout Page policy
If you have any questions about our Policies, please contact us on firstname.lastname@example.org